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You closed a deal three weeks ago. Today the client emails the salesperson asking why the scope feels different from the proposal. The salesperson opens HubSpot, sees "Closed Won," and has no idea what's happened since. They Slack the PM. The PM is in a meeting. By the time the answer arrives, the client has escalated.
Your senior project manager sends a resignation email on a Tuesday. By Friday, three clients are...
You signed a fixed-scope ERP implementation in Q1. By Q3, the integrator has invoiced two change...
You close the month and the project that looked healthy in your dashboard is suddenly five points...
A deal closes on Friday. By Tuesday, the project manager is rebuilding the scope from scratch...